Is there a signature tag for response templates? I set up a signature, but picked a response template my signature goes away. 

Alison Morse


Asked by Alison Morse on Mon 5/13/24 9:42 AM
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Answer (1)

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Brittany Renn Mon 5/13/24 9:46 AM

Hi Alison, 

Yes, if you go to TDAdmin > Applications > Ticket App > Response Templates > Select Template, there should be a tag called TechnicianSignature in the Insert Template Tag drop down menu.

Brittany Renn
TDX Support

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