KB Workflow


Anyone know if it would be possible to create a approval workflow for KBs? It doesn't look like there is a way to attach a workflow to KBs. If not, are there any recommendations on automating an approval process? 

Tags workflow KB
Asked by Michael Rodriguez on Fri 5/10/24 2:18 PM
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Answer (1)

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Mark Sayers Fri 5/10/24 4:10 PM

There isn't a workflow specifically for KBs, however you could create a ticket workflow that acts the same way if you intake tickets to represent submissions of KBs for review.

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