Ticket Feed Formatting in Web Service Method
We have a workflow that uses a web service method to GET the ticket feed and we want to then POST the ticket feed into a new ticket. The response body from the GET ticket feed is an array of comments. Is there any way to format those in the JSON body of the subsequent POST web service method so that they appear more like the orignal comments rather the entire array string of text?
Asked by Scott Cory
on Thu 5/2/24 12:24 PM
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Answer (1)
This answer has been marked as the accepted answer
Mark Sayers
Thu 5/2/24 1:39 PM
Hello Scott,
Not without significant help from iPaaS there isn't a way to achieve this, no.
Sincerely,
Mark Sayers
Sr Support Consultant, CS
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