Types and what they are attached to
For an application's ticket type, how do I find out what services are associated with it? I see there are two but I didn't set them up and don't know where they are.
Asked by Justin Goode
on Thu 4/18/24 12:55 PM
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Answer (1)
This answer has been marked as the accepted answer
Mark Sayers
Thu 4/18/24 1:34 PM
Hello Justin,
I would go to your client portal's TDAdmin interface and look at the Services there. There is a column on the Services page for Req. Type that will tell you what Ticket Type the service is configured to use. You can find it that way.
Sincerely,
Mark Sayers
Sr Support Consultant, CS
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