Asset Import and Protected Fields

I am trying to mass upload some assets. I have a protected attributes labeled "License Key". When I try to upload the import spreadsheet, it does not give me the option to map the license key column to the "License Key" attribute. It doesn't even show up. Can we not mass upload information to protected attributes?


Asked by Zack Cameron on Thu 4/4/24 5:47 PM Last edited Thu 4/4/24 5:47 PM
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Answer (1)

This answer has been marked as the accepted answer
Mark Sayers Fri 4/5/24 9:34 AM

Hello Zach,

Unfortunately protected attributes cannot be populated via an import. Because of the nature of securing a protected attribute they are only allowed to be populated manually.

We wouldn't want a malformatted import to be able to *update* those fields since we couldn't verify that the importer has permissions to access protected attributes, so the import must leave them untouched.

Mark Sayers
Sr Support Consultant, CS

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