Unable to Add KB Articles
I should know this, but see below. Can you tell me why this user who has the set of permission is unable to add KB articles. When others, with the same permissions, can?
Asked by Tevis Boulware
on Mon 3/18/24 7:46 PM
Sign In to leave feedback or contribute an answer
Answer (1)
This answer has been marked as the accepted answer
Brittany Renn
Tue 3/19/24 9:42 AM
Hi Tevis,
Does the user have TDNext access? A user must at minimum have the permission for Add Articles on their security role and have TDNext access in order to add articles to their knowledge base.
Best,
Brittany Renn
TDX Support
No feedback