Proxy Error iPaaS

I routinely encounter this error when running a flow with connectors that are configured to proxy servers. Has anyone else experienced this?

Proxy Error: The process cannot access the file 'test.csv' because it is being used by another process.

Asked by Naseem Benjelloun on Fri 3/8/24 2:26 PM
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Answers (2)

This answer has been marked as the accepted answer
Miles Bagwell Mon 3/11/24 4:31 PM

Hi Naseem,

Since you are doing multiple calls back-to-back to modify the same file, I'm guessing that there are times when a subsequent call on the same file occurs so quickly after the previous one, that the file on the server hasn't completely finished whatever is being done to close the file.

I think you could either build in a fraction of a second wait after each call, or add an On Failure section to retry the call if the first one fails.

If you believe that this is an error with the Excel connector, please submit this as a support ticket.

Thanks,

Miles

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Mark Sayers Mon 3/11/24 4:19 PM

Hi Naseem,

Can you advise which flow(s), and specifically when this occurred so we can find it in the flow run history?

Sincerely,
Mark Sayers
Sr Support Consultant, CS

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Hi Mark,

This has been primarily occurring in a flow titled SQR Processor, with our excel connector.

Please let me know if you'd like me to follow up with a ticket.
Thanks! - Naseem Benjelloun Mon 3/11/24 4:21 PM
When did this last occur so we can find it in the flow run history? - Mark Sayers Mon 3/11/24 4:56 PM
Hi Mark,
This last occurred this morning around 8am pacific (3/11/2024 7:53:06 AM).

I am currently rerunning it with the suggestion from Miles above - Naseem Benjelloun Mon 3/11/24 4:58 PM
Hi Mark, Miles suggestion seems to have resolved the issue.
Thank you for your help on this matter.
NB - Naseem Benjelloun Tue 3/12/24 10:04 AM