System Attribute Alterable
Concerning the system attribute "Contact." The clients can add contacts to their ticket, but after it is submitted, it cannot be changed. Is there a way that Contact can be marked Client Visible?
Asked by Sheila McBride
on Thu 3/7/24 4:11 PM
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Answer (1)
This answer has been marked as the accepted answer
Brittany Renn
Thu 3/7/24 4:44 PM
Hi Sheila,
It is not currently possible for Client Users to edit their tickets after they've been created. I would suggest submitting this as an Enhancement Request.
Best,
Brittany Renn
TDX Support
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