Chat Application

We've never used the TDX Chat application but we wanted to enable it for a few technicians to test it.  Looks like we cannot just enable it in the Applications menu and it may be part of Conversational AI feature set now? I can't find any KB article on this application to know how it's intended to be used.  Looking for some background information, thanks, 

Tags chat
Asked by Anna-Liisa Breit on Wed 2/28/24 10:22 AM
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Answer (1)

This answer has been marked as the accepted answer
Brittany Renn Wed 2/28/24 11:42 AM

Hi Anna-Liisa, 

As of v11.5 we deprecated the Chat application actually: https://solutions.teamdynamix.com/TDClient/1965/Portal/KB/ArticleDet?ID=141972#Chat

Let me know if you have further questions, though. 

Best,
Brittany Renn
TDX Support

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