Unable to add new locations

Hello, I've double-checked to make sure that I am an administrator of our TDX Environment as well as the appropriate Asset app, but I can't seem to add locations to our environment. Is there something I'm missing? In the admin center -Organization Settings -> Locations, there is no +New button. 

Similarly there is no option to add a new location from TDNext -> Asset Application -> Locations -> + New

I've verified that my security role has the appropriate permission of "Create and modify the list of locations and their rooms"

I'm at a bit of a loss as to why the option to add a new location is not available - I have done it in the past (though not recently) without issue, any help on this would be greatly appreciated.


Asked by Dylan Quast on Thu 1/25/24 4:49 PM
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Answer (1)

This answer has been marked as the accepted answer
Mark Sayers Fri 1/26/24 9:29 AM

Hello Dylan,

You actually do not add Locations from TDAdmin. You will add them from within your Assets/CIs application in TDNext.

Mark Sayers
Sr Support Consultant, CS

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