Report Showing Attribute Values

Hi Mark,

Please see the attached.

Asked by Sheila McBride on Tue 1/16/24 12:35 PM Last edited Tue 1/16/24 12:35 PM
Hi Mark,

No, I'm still building all the forms and templates, etc. Each attribute does have a checkbox list, however. I'd like to be able to export the list each quarter for the managers to review before assigning a task to senior management. Ii don't want the managers messing around with attribute values themselves, just read the report and let me know of changes.
- Sheila McBride Tue 1/16/24 12:41 PM
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Answer (1)

This answer has been marked as the accepted answer
Mark Sayers Tue 1/16/24 12:39 PM

Do you actually *have* any tickets where any of those attributes have a value saved into them?

I'd expect you would also want to use the Ticket Count column too so you can get a count of how many values in each attribute are saved on tickets.

Mark Sayers
Sr Support Consultant, CS

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