Technician Dashboard

I am following the KB artcile about Designing a Ticket Dashboard (

When I try to add the Calendar feed to the desktop it either doesn't show anything or it shows in a list view rather than a Calendar view.  Not sure what I am doing wrong.

Asked by Darin Waldrop on Thu 1/11/24 4:30 PM
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Answers (2)

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Darin Waldrop Tue 1/16/24 3:03 PM

I found my issue.

I went to "View My Calendar Feeds" under the settings tab of My Profile and used the Backing Search/Report link associated with the view I wanted.  And entered that into the iframe of the HTML Module.  Now I can see the calendar in my desktop.

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Mark Sayers Tue 1/16/24 2:39 PM

Hello Darin,

Can you show us how you have your report built currently?

Mark Sayers
Sr Support Consultant, CS

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