Changing added time to a ticket, task, or issue
Is it possible to edit/change the time added to a ticket when it was done incorrectly?
Asked by Patricia Plascencia
on Thu 12/21/23 2:21 PM
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Answers (2)
This answer has been marked as the accepted answer
Mark Sayers
Thu 12/21/23 2:26 PM
Hello Patricia,
The person who logged the time can go to their My Work > My Timecard, or else to the Time & Expense application to modify the entry on the appropriate week's time card.
Sincerely,
Mark Sayers
Sr Support Consultant, CS
1 of 1 users found this helpful.
Blair Friesen
Tue 5/14/24 4:56 PM
Last edited Tue 5/14/24 4:58 PM
I don't see any way to modify the number under T&E, but I DID find it under My work, My timecard.
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