TDX Reporting
Hi,
Is it possible to get a TDX report to include the "resolution" feed? i.e. the ability to get all of the tickets
for an application along with the resolution to the ticket. Most TDX tickets the resolution is in the feed back to the customer.
Thanks.
Sharon J.
Asked by Sharon Jarmoc
on Wed 12/20/23 11:02 AM
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Answer (1)
This answer has been marked as the accepted answer
Brittany Renn
Wed 12/20/23 11:33 AM
Hi Sharon,
Unfortunately, it is not currently possible to report on the ticket feed. I would suggest submitting this as an Enhancement Request so it can be considered for future versions:
Best,
Brittany Renn
TDX Support
No feedback
Thanks Brittany!
Have a Merry Christmas and Happy New Year!
Sharon - Sharon Jarmoc Wed 12/20/23 2:33 PM
Have a Merry Christmas and Happy New Year!
Sharon - Sharon Jarmoc Wed 12/20/23 2:33 PM