API/IPaaS Enpoint to remove attachments?
Is there an API endpoint, or IPaaS connector method that removes an attachment from a ticket?
Thanks, Tevis
Asked by Tevis Boulware
on Wed 12/6/23 4:46 PM
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Answer (1)
This answer has been marked as the accepted answer
Mark Sayers
Wed 12/6/23 5:02 PM
Hi Tevis,
Yes, there is a DELETE endpoint at https://yourDomain/TDWebApi/api/attachments/{id} that allows you to fully delete an attachment if you know it's ID number.
Sincerely,
Mark Sayers
Sr Support Consultant, CS
1 of 1 users found this helpful.
I actually found that one right after I sent the question; however, I can't find an IPaaS connector that performs this action.
Thanks Tevis - Tevis Boulware Wed 12/6/23 5:20 PM
Thanks Tevis - Tevis Boulware Wed 12/6/23 5:20 PM
This was such a stupid question, it's okay with me if you delete it.
- Tevis Boulware
Wed 12/6/23 5:22 PM