API/IPaaS Enpoint to remove attachments?

Is there an API endpoint, or IPaaS connector method that removes an attachment from a ticket?

Thanks, Tevis

Asked by Tevis Boulware on Wed 12/6/23 4:46 PM
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Answer (1)

This answer has been marked as the accepted answer
Mark Sayers Wed 12/6/23 5:02 PM

Hi Tevis,

Yes, there is a DELETE endpoint at https://yourDomain/TDWebApi/api/attachments/{id} that allows you to fully delete an attachment if you know it's ID number.

Mark Sayers
Sr Support Consultant, CS

1 of 1 users found this helpful.
I actually found that one right after I sent the question; however, I can't find an IPaaS connector that performs this action.

Thanks Tevis
- Tevis Boulware Wed 12/6/23 5:20 PM
Nevermind! I am an idiot. I found it. - Tevis Boulware Wed 12/6/23 5:22 PM
This was such a stupid question, it's okay with me if you delete it. - Tevis Boulware Wed 12/6/23 5:22 PM