Assign/Reassign Ticket on Ticket Update Page

Is there a way to make this field required so our TDNext users aren't blanking it out?

Asked by Brett Harkrader on Thu 11/9/23 2:35 PM
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Answer (1)

This answer has been marked as the accepted answer
Mark Sayers Thu 11/9/23 2:46 PM

Hello Brett,

I don't believe that is possible on the Update page currently, however you can submit an enhancement request to as for this to be a possibility from this service:

Mark Sayers
Sr Support Consultant, CS

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