Responsible field on Update Screen
Is there a way to move the (new) Responsible field on the ticket Update screen to a different location?!
It is fine where we have it on the initial/new ticket form, but the location of the field on the Update screen is a bit inconvenient and annoying.
Thanks
Asked by Carmen Chastine
on Wed 11/8/23 12:23 PM
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Answer (1)
This answer has been marked as the accepted answer
Mark Sayers
Wed 11/8/23 12:27 PM
Hello Carmen,
Unfortunately that field is hard-coded in place and controls do not currently exist to place it in a more customized location.
You could suggest this as an enhancement request though using this service here.
Sincerely,
Mark Sayers
Sr Support Consultant, CS
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