Assets in forms

I have a technology disposal form that I created that will search for assets within our inventory application. if the asset is not in there I have a text box to enter in the info we need manually. Is there a way let's say someone has 3 assets to dispose of that i can have more than one asset field, or even have a question like "do you have another asset to dispose of"? What would be the easiest way to do this?

Asked by James Richard on Mon 11/6/23 2:29 PM
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Answers (2)

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Mark Sayers Mon 11/6/23 2:33 PM

Hello James,

You can create multiple custom attributes that are asset type attributes, yes. Each field can only contain 1 value/asset as a selection, but you can add as many as are needed to your form beyond the baked-in asset field.

You can also make those additional/non-baked-in asset fields cascade from a question asking if there are more to include in the request.

Mark Sayers
Sr Support Consultant, CS

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So if i wanted a question based on if they answer yes to go to another asset field lets call it "asset field 1" that question would be an attribute dependency, would I need that dependency multiple times or just once? And if just once how would that work? - James Richard Mon 11/6/23 2:44 PM
You can read the specifics about attribute dependencies in our KB article here:

But generally speaking, you'd need a custom field that asks "do you need another asset...?", then maybe from that ask them how many more they need. Based on how many assets you want to allow in a single request, create that many more custom asset fields. Create attribute dependencies so that your asset fields appear based on the value chosen for the "how many more assets" question. Like so:

How many more:
1 - extra asset field 1 appears
2 - extra asset fields 1 and 2 appear
3 - extra asset fields 1, 2, and 3 appear
4 - extra asset fields 1, 2, 3, and 4 appear
5 - extra asset fields 1, 2, 3, 4, and 5 appear
- Mark Sayers Mon 11/6/23 2:52 PM
Hi Mark,

So i spent a lot of time doing this and have a dependicy that if someone picks how many more assets, and they pick 1, all 20 appear even though I have only show number 1 checked, I included a screenshot of the dependency
- James Richard Tue 11/7/23 8:46 AM
So your custom asset field 1 should appear for all selections of the "how many more assets" question. Each subsequent asset field should only appear when the choice representing their number, and the choices for all numbers higher than their number, are chosen. - Mark Sayers Tue 11/7/23 9:26 AM
Yes that's how i have each field, Asset 1 is only checked off if they pickt he number 1, asset 1&2 only shows if they select the number 2 but that's not what is happening - James Richard Tue 11/7/23 10:02 AM
Actually you've set it up the opposite way from what I recommended. For instance, your "Asset Tag/Serial Number/Computer Name 4" should only show up when the options 4-20 are selected, not when options 1-4 are selected on the "How Many Assets" question. Flip the way you've set all those choice mappings for their dependencies and it will operate the way you want it to. - Mark Sayers Tue 11/7/23 10:11 AM
I did that on 1-5 but now 1-5 are not showing up when 1,2,3,4 or 5 assets are selected, just 6-20 are showing - James Richard Tue 11/7/23 10:18 AM
To be clear, asset 1 should appear on *all* choices of the "how many" question, asset 2 should show for the choices 2-20, asset 3 shows for the choices 3-20, and so on until asset 20 is just showing up only if 20 is selected on that question. Does that make sense? - Mark Sayers Tue 11/7/23 10:21 AM
Ah, That worked now. Thank you - James Richard Tue 11/7/23 12:44 PM
You're very welcome! - Mark Sayers Tue 11/7/23 12:47 PM

James Richard Tue 11/7/23 8:47 AM Last edited Tue 11/7/23 8:47 AM


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