Ticket Feed Filtering
We are using iPaaS steps in many of our ticketing workflows now. These steps generate Feed data in the tickets. Is ther ea way to filter out such System generated feed messages when viewing a ticket? Also, can the (private) feed content be filtered out when viewing a ticket?
Asked by Jon Ricketson
on Mon 10/16/23 1:54 PM
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Answer (1)
This answer has been marked as the accepted answer
Mark Sayers
Mon 10/16/23 4:03 PM
Last edited Fri 10/27/23 1:25 PM
Hello Jon,
Unfortunately the current Feed filter options are as follows:
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Sincerely,
Mark Sayers
Sr Support Consultant, CS
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