Ticket workflow approvers
I am trying to assign the "approver" role to specific users. These users do not need to do anything other than reviewing a change request and signing off on it.
How do I define the user and were is the Approver roles designated? What level of license is required for workflow approvers? I could find it in the help files.
Asked by Andrew Krapf
on Fri 10/13/23 4:47 PM
Last edited Fri 10/13/23 4:48 PM
Sign In to leave feedback or contribute an answer
Answer (1)
This answer has been marked as the accepted answer
Brittany Renn
Fri 10/13/23 5:01 PM
Hi Andrew,
The requirements for an Approval Step are outlined, here: https://solutions.teamdynamix.com/TDClient/1965/Portal/KB/ArticleDet?ID=50087. That said, if you're still unsure, I would suggest opening a Project Issue on your Implementation Project since your organization is still implementing. Let me know if you need assistance with that.
Best
Brittany Renn
TDX Support
No feedback