Workflow Stages
Hi!
Are workflow Stages required for successful implementation of workflows?
Also the approvers in various sequential steps are also in the group the ticket is assigned to. Sometimes an approver that is far down the line in the approval process tries to approve before others via email because of receiving email notification of assigned ticket with attached workflow. What is the best practice for this.
Asked by Michael Rodriguez
on Mon 10/9/23 8:06 PM
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Answer (1)
This answer has been marked as the accepted answer
Mark Sayers
Tue 10/10/23 10:25 AM
Hello Michael,
No the "stages" are not required. Many folks build their workflows without ever utilizing them at all.
I'm not certain how someone would attempt to try "to approve before others via email...". There is no way currently to complete an approval step via email.
Sincerely,
Mark Sayers
Sr Support Consultant, CS
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