Kb & Waterfall Plan Focus jumps to the top of the screen when editing
In the KB, anytime the dialog box is used to edit something like an image or link, once you close that dialog TD throws you back to the top of the article.
Incidentally, this also happens when checking out a project plan. For example, when viewing task 85 and realizing it needs to be updated, clicking on "check out" returns the view to the top of the plan, which means that it is necessary to scroll all the way back down to task 85 again to update it.
Are these bugs or should they be enhancement requests?
Answer (1)
Hello Sarah,
I don't see that happening personally on a KB article currently. If I am opening an existing image or link's dialog box and hit OK, it stays put on the same location of the screen where I was before.
I wonder what browser and version you are using?
I'm not seeing the Windows Plan Manager issue either. Have you perhaps fully updated the application recently or uninstalled and reinstalled it since moving to the cloud?
Sincerely,
Mark Sayers
Sr Support Consultant, CS
He might have to try clearing his browsing cache and temporary files too. - Mark Sayers Mon 10/2/23 11:42 AM
It should be 54 seconds not 15. - Sarah Glatz Mon 10/2/23 11:52 AM