Another department uses TDX only a little bit to manage one process that also requires my department to be involved. One of the people in that other department submitted a request to disable SLA violation notification emails for their supervisor. However - their supervisor doesn't have a user license for TDX, only a client license. Supervisor data is entered in the main University ERP and automatically fed into TDX for all faculty/staff.
I can't find any way to disable these SLA violation notifications for this one supervisor. Am I correct?