QR Codes in sandbox and production

We would like to know if the same qr code is generated for each asset in sandbox as in production?   We are testing assets in sandbox and the assets team wishes to start labeling but I have them standing by until we confirm the codes in both systems will be identical.

Asked by Ivan Williams on Wed 8/30/23 9:48 AM
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Answer (1)

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Mark Sayers Wed 8/30/23 9:53 AM

Hello Ivan,

The QR code for an asset will link to its corresponding item in the Prod or SB environment. So other than the reference being to TDMobile (Prod) or SBTDMobile (SB), yes the code is identical.

I'm not sure if that difference is enough to make the overal code "different" or not, possibly, but it does have to account for the environment the QR code was generated from.

Sincerely,
Mark Sayers
Sr Support Consultant, CS

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Mark,

If I am understanding your answer correctly, you are saying the qr code will refer back to the environment in which it was generated so a sandbox generated qr code cannot be correctly referenced in the production system. Is this correct?
- Ivan Williams Wed 8/30/23 9:58 AM
That is correct. The code is simply encoding the URL to that asset from the environment it originated in. - Mark Sayers Wed 8/30/23 11:10 AM