Why aren't client users showing up in the new asset application?
I recently created a second asset application and for some reason I am unable to assign the application to any of my clients so I can make them owners on the assets. I have compared the settings for this asset app to our initial/primary asset app and everything looks the same. I am not sure what I am missing.
Asked by Kathy Pauley
on Fri 7/21/23 9:10 AM
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Answer (1)
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Mark Sayers
Fri 7/21/23 9:12 AM
Hello Kathy,
A Client user cannot be assigned to an asset application. You can assign them as owners of assets without giving them access to the application itself.
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