Services for staff only
Hi there!
I am working on creating services that can only be used by faculty and staff, however when I set it up to exclude students and test it, our students can still see and request the service. I have searched here to see if there is a solution but not finding one.
Thank you for the help!
Randi~
Asked by Randi Buckley
on Fri 7/14/23 3:21 PM
Last edited Fri 7/14/23 3:22 PM
Sign In to leave feedback or contribute an answer
Answer (1)
This answer has been marked as the accepted answer
Mark Sayers
Fri 7/14/23 3:24 PM
Hi Randi,
Do the Security roles for your students in the Client Portal app *specifically* have the KB permission to view all articles by chance? If yes, you'd want to remove that I believe, and have the students sign out of TDX and back in for the change to take full effect.
Sincerely,
Mark Sayers
Sr Support Consultant, CS
No feedback