Product Type on Asset form

How do I get product type as a Searchable CI on an asset form?

Asked by Abby Fitcher on Wed 7/12/23 3:52 PM
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Answers (2)

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Abby Fitcher Wed 7/12/23 4:12 PM Last edited Wed 7/12/23 4:12 PM

So how do I get the product type to show up here? Attached screenshot

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The Product Type doesn't display on an asset's Details view. It is determined by how you mapped your Product Models to specific Product Types when you created the Models. - Mark Sayers Wed 7/12/23 4:22 PM
So there is no way to show at a glance a product type? - Abby Fitcher Wed 7/12/23 4:25 PM
Unfortunately no. You can suggest it be added as a default display field though from here: https://solutions.teamdynamix.com/TDClient/1965/Portal/Requests/ServiceDet?ID=2148 - Mark Sayers Wed 7/12/23 4:29 PM

Mark Sayers Wed 7/12/23 3:58 PM

Hello Abby,

Product Type isn't a directly fillable field for an asset form. It is populated when you select a particular product Model from the Product Model field.

Sincerely,
Mark Sayers
Sr Support Consultant, CS

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I re-answered this question. See above my follow up question! - Abby Fitcher Wed 7/12/23 4:21 PM