Incoming Attachment
If an email is sent to an email monitor address, and has an attachment larger than 50 MB will that attachment be removed from the Service Request?
Asked by Nick Christiansen
on Thu 6/29/23 1:17 PM
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Answer (1)
This answer has been marked as the accepted answer
Brittany Renn
Thu 6/29/23 1:26 PM
Hi Nick,
An attachment that large would not be able to be processed. The entire email including attachment size cannot exceed 4MB.
Hope this helps!
Best,
Brittany Renn
Support Consultant
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