Attribute that Saves Selection Order

Are there any attribute types that save the order options are selected when displaying in the ticket view? We're looking to have a "Select Your Top 3 Choices" type of list that is contained within a single attribute but it looks like the Multiselect attribute re-arranges its choices to the default order once submitted.

Asked by Ria Laskowski-Sinnett on Wed 6/28/23 2:05 PM Last edited Wed 6/28/23 2:05 PM
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Answer (1)

This answer has been marked as the accepted answer
Mark Sayers Wed 6/28/23 2:31 PM

Hi Ria,

Unfortunately there is not a way to force those options to be displayed in the order they were chosen. This would make a good enhancement request idea though: https://solutions.teamdynamix.com/TDClient/1965/Portal/Requests/ServiceDet?ID=2148

Sincerely,
Mark Sayers
Sr Support Consultant, CS

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