I have a newer application that is not showing in the Client portal menu bar
We have an application that was created a few months ago, and it does not show up in the Client Portal home page top navigation bar, like all of the other applications do. I have searched and search to no avail to find a setting somewhere or a place to edit that menu, and am unable to locate it. I have also tried the KB and Questions DB with luck. Could someone please help?
Asked by Will Tonkin
on Fri 6/23/23 6:08 PM
Last edited Mon 6/26/23 11:00 AM
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Answer (1)
This answer has been marked as the accepted answer
Brittany Renn
Mon 6/26/23 9:21 AM
Hi Will,
Is this a separate client portal application all together or is this a custom page for the client portal in TDAdmin > Applications > Client Portal > Module & Pages > Pages? If you could post a screenshot of where you're expecting this to show on the client portal, I'll be glad to take a look!
Thanks,
Brittany Renn
TDX Support
No feedback
We only have One Portal application. Please see the screen shot. Our newest application is Data and Reporting, and it doesn't show on the top menu bar like all of the other apps do.
- Will Tonkin
Mon 6/26/23 10:59 AM
Hi Will,
You likely just haven't created a Page in your client portal for that application. You'd do that from TDAdmin > Applications > [your client portal] > Modules & Pages > Pages.
You may also have to create the modules for the page content itself.
Sincerely,
Mark Sayers
Sr Support Consultant, CS - Mark Sayers Mon 6/26/23 11:06 AM
You likely just haven't created a Page in your client portal for that application. You'd do that from TDAdmin > Applications > [your client portal] > Modules & Pages > Pages.
You may also have to create the modules for the page content itself.
Sincerely,
Mark Sayers
Sr Support Consultant, CS - Mark Sayers Mon 6/26/23 11:06 AM