Asset Imports

I am working on defining fields.  I need to know what the difference between the Parent ID and External ID looks like External ID is a required field. 

Asked by Matthew Thompson on Tue 6/13/23 9:38 AM
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Answer (1)

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Mark Sayers Tue 6/13/23 9:53 AM

Hello Matthew,

For asset importing, the External ID is one of the 2 fields used for duplication prevention matching. You'd need to supply a value for that field or else supply a value for the Service Tag column for it to ensure a match is made to existing assets and duplication isn't caused.

Parent ID is the ID of the asset that should be considered the "parent" asset of the asset on the current row of your import sheet.

External ID is defined as the ID of that asset in an external asset storage system/process that your organization might have prior to/along side the TeamDynamix system.

Sincerely,
Mark Sayers
Sr Support Consultant, CS

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