"Popular Articles" module
The popular articles module does not allow filtering by portal. Is there a way to do this, or get the same data in a report for a specific portal?
Asked by David Tod
on Mon 6/12/23 3:13 PM
Last edited Mon 6/12/23 3:13 PM
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Answers (2)
This answer has been marked as the accepted answer
Mark Sayers
Mon 6/12/23 3:17 PM
Hello David,
I would have to dig in with the engineering team to see what the back-end filtering is on that module, and I'm not sure all of those filters are available in a report builder report.
Let me confirm that for you though.
Sincerely,
Mark Sayers
Sr Support Consultant, CS
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At this point, what you've posted is the closest thing there is. This essentially should become an enhancement request to ask for a way to get at this info in a custom report.
- Mark Sayers
Wed 6/14/23 1:28 PM
David Tod
Wed 6/14/23 8:38 AM
This is the closest that I just happened to run across, but it doesn't give recently popular (vs all time).
https://teamdynamix.umich.edu/TDClient/30/Portal/KB/ArticleDet?ID=3892
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