CI Type Dropdown Questions
Good morning!
I'm looking for a little bit of information on the CI Type drop down that is available when clicking on the magnifying glass in the Asset/CI field, specifically: can it be customized to include a custom asset app?
I've attached a screen shot as well.
Thank you for any advice you can give.
Eugene
Asked by Eugene McGeehan
on Thu 6/8/23 8:46 AM
Last edited Thu 6/8/23 8:46 AM
Sign In to leave feedback or contribute an answer
Answer (1)
This answer has been marked as the accepted answer
Mark Sayers
Thu 6/8/23 11:36 AM
Hi Eugene,
That field isn't showing applications, it's showing the different types of CIs that you have in your TDX environment. You can add more choices from TDAdmin in your Assets app under Configuration Item Types.
Sincerely,
Mark Sayers
Sr Support Consultant, CS
No feedback
Hi Mark,
Follow-up question: I added the CI Type and can see it in the CI Type search, but it has no apparent functionality. I searched the KB for an answer but couldn't find anything. How does this actually work? - Eugene McGeehan Tue 6/13/23 8:19 AM
Follow-up question: I added the CI Type and can see it in the CI Type search, but it has no apparent functionality. I searched the KB for an answer but couldn't find anything. How does this actually work? - Eugene McGeehan Tue 6/13/23 8:19 AM
It is mainly for categorization/informational purposes, similar to a Ticket Type Category.
- Mark Sayers
Tue 6/13/23 9:19 AM