JCCC: Where can I add additional text or template tags to workflow approvals?

Where can add additional text or template tags to workflow approvals?

Tags workflow-approval
Asked by Daniel Epley on Fri 5/26/23 5:42 PM Last edited Fri 5/26/23 5:56 PM
Sign In to leave feedback or contribute an answer

Answer (1)

This answer has been marked as the accepted answer
Brittany Renn Tue 5/30/23 10:49 AM

Hi Daniel, 

Workflow approval notifications use the 'Ticket Workflow Step Assignment Template' in TDAdmin > Applications > Ticket App > Notification Templates.

 

Best,

Brittany Renn

TDX Support

No feedback
Thank you Brittany! - Daniel Epley Tue 5/30/23 11:48 AM