New Release 11.7 - and Auto-Refresh of Desktops

I have read the release notes and it states is refreshes "periodically"  not able to find out what is the auto-refresh time ?

Is it every minute?  IS this something we can control in the Admin console ?  

Thank you in advance for the information..

Angela 

SUNY Orange

Asked by Angela Elia on Mon 5/15/23 10:50 AM Last edited Mon 5/15/23 11:01 AM
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Answers (3)

This answer has been marked as the accepted answer
Mark Sayers Mon 5/15/23 11:06 AM

Hello Angela,

The refresh period is every five minutes at this time and it is not currently controllable unfortunately.

Let me know if I can do anything else for you.

Sincerely,
Mark Sayers
Sr Support Consultant, CS

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I think if you hover over the refresh symbol of a report on the desktop, it will tell you the refresh rate in seconds. - Greg Van De Mark Mon 5/15/23 11:47 AM

Jeffrey Otey Wed 5/24/23 9:01 AM

Anyone know if this can set to default setting is auto refresh enabled? 

1 of 1 users found this helpful.
Unfortunately the setting is not settable to be enabled by default currently. I would suggest submitting that as an enhancement idea if it would be useful to your organization though! - Mark Sayers Wed 5/24/23 9:16 AM

Jay Patel Mon 5/15/23 12:17 PM

Hello,  on my end it still says auto-refresh is disabled. How can I enable it?

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You need to edit your TDNext desktop, go to the General tab, and enable the setting for auto-refreshing. - Mark Sayers Mon 5/15/23 12:19 PM
Great, thank you! - Jay Patel Mon 5/15/23 12:22 PM