Project Request Stakeholder does not see the Project Request screen in TDClient

I have a Sponsor who submitted a project request but when they go to the TDClient home page under services, they do not see the project requests tab but do see the service requests tab.

Is this a issue with their role or license type?

 

Asked by Mark Juzwiak on Fri 5/12/23 2:40 PM
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Answer (1)

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Mark Sayers Fri 5/12/23 2:52 PM

Hello Mark,

This sounds like their security role (for the client portal app specifically) is not configured to give them permission to submit project requests and/or view the service catalog. Which user was this?

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Mark,

What is the minimal security role needed to see Project Requests?

Mark J. - Mark Juzwiak Mon 5/15/23 6:49 PM
You need the permission in the client portal to view the service catalog and also to submit project requests. - Mark Sayers Tue 5/16/23 9:20 AM