Convert Card Task to Ticket

Is there a way to convert a card task to a ticket?

I see where it can be moved to another project, and I know issues can be converted to tickets - but don't see anything on a way to do this...

Asked by Rebecca Murphy on Thu 4/13/23 2:02 PM
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Answer (1)

This answer has been marked as the accepted answer
Mark Sayers Thu 4/13/23 4:10 PM

Hello Rebecca,

Currently there isn't a way to convert a project plan cart task into a ticket. Tickets can be converted into project plan tasks, but not the reverse direction.

Sincerely,

Mark Sayers

Sr Support Consultant, CS

No feedback
Is there an article that tells how to convert a ticket into a project plan task?

Warren - Warren Glore Fri 4/26/24 11:31 AM
I'm not sure there is, at least not that I am seeing in a quick search. In general though a waterfall plan has the ability to create tasks from converted tickets if you check the plan out and use the ribbon option for Convert Tickets.

In a Cardwall you use the elipsis button at the top of a list to convert tickets into a card/task in that list. - Mark Sayers Fri 4/26/24 11:37 AM