revoke approval?

Is there a way to revoke approval of a ticket that's been through a workflow?

Asked by Becky Klein on Thu 4/6/23 10:50 AM
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Answer (1)

This answer has been marked as the accepted answer
Mark Sayers Thu 4/6/23 10:54 AM

Hi Becky,

There wouldn't be a way to do this without putting it through the workflow again. There's no retroactive action you can take on steps from a workflow that have already been completed.

Sincerely,
Mark Sayers
Sr Support Consultant, CS

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