Task Template via Workflow
Is it possible for a workflow to add a task template to a ticket?
Asked by Scott Cory
on Tue 3/14/23 5:46 PM
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Answer (1)
This answer has been marked as the accepted answer
Mark Sayers
Wed 3/15/23 9:26 AM
Hello Scott,
Unfortunately there isn't an API endpoint for applying a task template to a ticket, so this is not currently possible.
Sincerely,
Mark Sayers
Sr Support Consultant, CS
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