Task Template via Workflow

Is it possible for a workflow to add a task template to a ticket?

Asked by Scott Cory on Tue 3/14/23 5:46 PM
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Answer (1)

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Mark Sayers Wed 3/15/23 9:26 AM

Hello Scott,

Unfortunately there isn't an API endpoint for applying a task template to a ticket, so this is not currently possible.

Mark Sayers
Sr Support Consultant, CS

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