TDX alerts

Is there a way to have a TDX alert for someone responding to a ticket other than via email, or conitnuly looking at TDX waiting for the status to change, like a pop up within TDX through the web browser?

Asked by James Richard on Wed 1/11/23 2:32 PM
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Answer (1)

This answer has been marked as the accepted answer
Brittany Renn Wed 1/11/23 2:44 PM

Hi James,

I'm fairly certain that we have received Enhancement Requests in the past for in app notifications, but unfortunately, it is not a feature currently. I would highly suggest Submitting an Enhancement Request on our Home Page so that this feature can be considered in future versions. 

If you have any further questions, please let me know! 


Brittany Renn

TDX Support 

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