GDPR Compliance

One of the organizations we support requires GDPR compliance. 

Does TDX have policies in place regarding GDPR that we may reference when considering our legal obligations regarding records in our public-cloud TDX instance?

Specifically we are considering Article 17, the Right to be Forgotten / Right to Erasure, in regards to customer records and tickets that could contain personal information.

I have searched for answers here and found references to manual requests for record deletions and references to customer records being persistent and protected / not able to be deleted. Outside of the one question mentioning GDPR, I have not been able to locate any information specific to the Europe's data privacy and security law.

Thanks in advance for your time and assistance!

David Rogers
Solutions Architect 

Tags compliance privacy GDPR retention
Asked by David Rogers on Thu 1/5/23 11:40 AM
Sign In to leave feedback or contribute an answer

Answer (1)

This answer has been marked as the accepted answer
Aaron Crane Thu 2/2/23 11:15 AM

Hi David, 

Thanks for posting your question and for the chat we had about this topic. If we can help in any other way, please let us know. As of right now, we've been discussing each customer's GDPR scenarios on a case-by-case basis. We plan on posting some general information soon, however. 

Thanks again for the question and let us know if we can be of further assistance.

Aaron Crane
VP, Operations

No feedback