User is not active and want to re-activate

I see the "deactivate" button in all of the active user profiles.  However, I am unable to re-activate a user who is not active.  I'm sure this is simple and I'm just over-looking it.  But I've spent too much time looking.  Please give me a hint!

Thanks,

Sarah

Tags activate all-users
Asked by Sarah Glatz on Fri 12/30/22 2:51 PM
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Answer (1)

This answer has been marked as the accepted answer
Brittany Renn Tue 1/3/23 9:22 AM

Hi Sarah, 

There should be an activate button on the user record in TDAdmin > Users & Roles > Users > [Select User]. Then, beside the Actions & Save buttons, there should be a green 'Activate' button. Please let me know if you have any questions. 

Best,

Brittany Renn

TDX Support

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