Bomgar Integration errors
Hi all,
Is anyone else having issues with viewing the chat history from Bomgar on TDX chat tickets after the Upgrade? We didn't have issues with Bomgar chat viewing yesterday, but are seeing issues today. We receive an 'Unhandled Error' message when trying to view the chat.
Thanks,
Kate
Asked by Katelin Anderson
on Sun 12/4/22 4:09 PM
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Answer (1)
This answer has been marked as the accepted answer
Brittany Renn
Mon 12/5/22 9:24 AM
Hi Katelin,
I haven't heard reports of this from anyone else yet, but if you continue to have this issue, I would suggest submitting a support ticket with screenshots of the error so that the team can look into this for you.
Best,
Brittany Renn
TDX Support
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