Field has stopped populating

I've checked my users to ensure that they are in the appropriate groups to populate the required field but I can neither populate it from the drop down nor type the names into the field.  Can you think of a fix for this?

Asked by Joy Little on Thu 12/1/22 3:44 PM
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Answer (1)

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Brittany Renn Thu 12/1/22 4:54 PM

Hi Joy, 

I would suggest locating the attribute in TDAdmin or in the Form Builder to make sure the settings are still set as required and that they have the correct visibility permissions. If the field is a dependency, you might also try ensuring that the choice mappings are defined on that relationship. 

I would double check the settings missing above and if you continue to have issues, you might consider submitting a Support Ticket so that the team can look into it further. 

Best,

Brittany Renn

TDX Support 

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