Scheduled tickets
Greetings
Is the "Schedule" field in the "New Ticket Schedule" form available for editing or custom time intervals? I have a customer asking for a "quarterly" scheduling option. We're currently on version 11.3 on-prem
thanks!
Eugene
UNH
Asked by Eugene McGeehan
on Mon 11/7/22 11:46 AM
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Answer (1)
This answer has been marked as the accepted answer
Brittany Renn
Mon 11/7/22 12:57 PM
Hi Eugene,
Unfortunately, we do not offer those specific kinds of intervals for scheduled tickets at this time. You could suggest an enhancement request though to ask that the available schedule periods be expanded to allow more specifics.
Best,
Brittany Renn
Support Consultant
2 of 2 users found this helpful.