Change Start & Due Dates using a workflow

We want to make Start & Due dates read-only and then use a workflow webservice method to update those fields from custom attributes. I am having a hard time referencing the Start & Due dates. This is what I have so far:
[
   {"op": "add", "path": "/StartDate", "value": {{rsdate}}}
]

When I test the code I get a deserialized error - it doesn't seem to matter if I use a variable or use a date value.

Can you tell me what the issue is?

Asked by Mary McKenzie on Mon 10/24/22 3:44 PM
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Answer (1)

This answer has been marked as the accepted answer
Mark Sayers Mon 10/24/22 3:52 PM

Hi Mary,

This is probably going to be better assisted via a ticket request so you can provide screen shots of how you've configured each tab of your web service method for us to view. Can you submit it as a ticket and then we can dig into what might be causing this issue?

Also please provide a screen shot of the exact error you run into when testing.

Sincerely,
Mark Sayers
Sr Support Consultant, CS

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