Web Services parameters from ticket

I'm working on a web service that sends a information from a ticket to an endpoint. It looks like any string attributes that have a space (like Title or Description) replaces all of the spaces between words with a '+'. Is this behavior in all string attributes? Or is there a way to avoid all the +'s?

Asked by Nick Nunn on Wed 10/5/22 4:47 PM
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Answer (1)

This answer has been marked as the accepted answer
Mark Sayers Thu 10/6/22 9:04 AM

Hello Nick,

Is the endpoint in question a custom endpoint on the Dartmouth side? I didn't think we had anything that specifically converts spaces to +'s as text properties leave our system, so it could just be ene receiving system interpreting them that way.

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Hi Mark, it's not custom built but before I went deeper into testing I wanted to ask so I could redirect my efforts. I'll try a different endpoint and see if it results in the same behavior. Thanks for confirming! - Nick Nunn Thu 10/6/22 10:18 AM
Hi Mark, looks like this was an error on my side. This seemed to be caused by a missing header in one of the steps. Thanks for confirming that information! - Nick Nunn Thu 10/6/22 1:01 PM