Is there a way to pull the results of an approval out of a workflow using an API?

Hello,

I'm not seeing how to query a workflow that's currently occurring or has completed and see what the result of various parts of that workflow were. For instance, if I want to tell another system of mine that a workflow step had completed, how would I do that? In particular, I'm looking to let another system know that an approval has been approved or rejected. The APIs cover all the steps or the options on a particular step, but don't look to return the results of step. How can I do this?

Thanks!

Trent Urness

TDX Paltform Technician

University of Minnesota

Asked by Trent Urness on Mon 8/8/22 1:00 PM
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Answer (1)

This answer has been marked as the accepted answer
Bryan Weist Thu 8/11/22 9:17 AM

Good morning Trent,

I see two options for you.   If you have iPAAS Access, you can create a workflow to query the ticket feed entries for keywords. 

 

The non-iPAAS way would be to use:

GET https://{Yourinstance}/TDWebApi/API/{appId}/tickets/{id}/feed

Look for the information in the feed and go from there.

 

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