Funding Source and Tickets

Is there a way to use Funding Sources on Tickets. All of the references I can find in the Knowledge base state they are for Projects. Right now we are tracking this as custom fields on Tickets but I would prefer to be able to do it differently. I would like to have a list of all of our Funding Source options that are approved and then they are added to the Time and Expense transaction on a Ticket or added to the Ticket directly to be associated with all of the Time & Expense transactions on that Ticket.

Asked by Pamela Mason on Fri 6/17/22 3:47 PM
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Answer (1)

This answer has been marked as the accepted answer
Mark Sayers Fri 6/17/22 4:19 PM

Hello Pamela,

You can if you are creating a new expense for the ticket and are marking it as a Project Expense, yes. For Ticket Expenses, no the Funding Source option is not available currently.

Sincerely,
Mark Sayers
Sr Support Consultant, CS

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