Workflow notification footer

In production, notifications generated in a workflow step have a footer about commenting with the ticket alphanumeric code. Can we customize the email to remove this?

e.g. 

----TEAMDYNAMIX DO NOT ALTER OR REMOVE THIS CODE----
1tMH77VyrB0rB1Q28gV5cFCTt4aW34YSrG....etc.etc
----TEAMDYNAMIX DO NOT ALTER OR REMOVE THIS CODE----

Tags workflow
Asked by David Tod on Mon 3/7/22 10:14 AM
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Answer (1)

This answer has been marked as the accepted answer
Mark Sayers Mon 3/7/22 10:51 AM

Hello David,

It *is* theoretically possible to hide that reply token code, however doing so involves introducing essentially a hack to your notification templates/Footers and as such is not officially supported by TeamDynamix, so I wouldn't be able to recommend any work-around that might achieve that end at this time.

If you'd like to see this as an officially supported feature in a future version of TeamDynamix I would highly recommend submitting an enhancement request via our service here: https://solutions.teamdynamix.com/TDClient/1965/Portal/Requests/ServiceDet?ID=2148

Sincerely,
Mark Sayers
Sr Support Consultant, CS

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